The SVQ Level 3 Management is for managers with some responsibility for managing resources, allocating work to others and ensuring health and safety requirements are met.
You will need to complete four mandatory units and three optional units (from a choice of 28) in order to achieve the full qualification
| 4 Mandatory Units: | ||
| A2 | Manage your own resources and professional development | |
| B5 | Provide leadership for your team | |
| D6 | Allocate and monitor the progress and quality of work in your area of responsibility | |
| E6 | Ensure health and safety requirements are met in your area of responsibility | |
| 28 Optional Units: | ||
| B1 | Develop and implement operational plans for your area of responsibility | |
| B11 | Promote equality of opportunity, diversity and inclusion in your area of responsibility | |
| C1 | Encourage innovation in your team | |
| C5 | Plan change | |
| C6 | Implement change | |
| D1 | Develop productive working relationships with colleagues | |
| D3 | Recruit, select and keep colleagues | |
| D7 | Provide learning opportunities for colleagues | |
| D8 | Help team members address problems affecting their performance | |
| D9 | Build and manage teams | |
| D10 | Reduce and manage conflict in your team | |
| D11 | Lead meetings | |
| D13 | Support individuals to develop and maintain their performance | |
| D14 | Initiate and follow disciplinary procedure | |
| D15 | Initiate and follow grievance procedure | |
| E1 | Manage a budget | |
| E2 | Manage finance in your area of responsibility | |
| E8 | Manage physical resources | |
| E9 | Manage the environmental impact of your work | |
| E10 | Take effective decisions | |
| E11 | Communicate information and knowledge | |
| F1 | Manage a project | |
| F6 | Monitor and solve customer service problems | |
| F8 | Work with others to improve customer service | |
| F14 | Prepare and participate in quality audits | |
| F17 | Manage the delivery of customer service in your area of responsibility | |
| F18 | Prepare sales proposals and deliver sales presentations | |
| F19 | Sell products/services to customers | |
| BB3 | Manage corporate and social responsibility (CSR) | |
| CA5 | Evaluate change | |
| DA3 | Induct individuals into their roles | |
| DA4 | Manage the redeployment of people | |
| DB7 | Manage flexible working | |
| DB9 | Promote staff well being | |
| DC3 | Mentor individuals | |
| DD3 | Develop and sustain collaborative relationships with other departments | |
| FE2 | Manage quality audits | |