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Email: oakstraining@btconnect.com
Who we are ....Who we work with...Who approves our standards...

Who we are ....

Find out more about us and what we can do to help.

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Who we work with...

We pride ourselves on working with some of Scotland's most successful companies and their staff. How do they rate us?

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Who approves our standards...

Gaining real qualifications while at work sounds tricky. We are approved by SQA and work closely together to make this possible.

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Level 3

The SVQ Level 3 Management is for managers with some responsibility for managing resources, allocating work to others and ensuring health and safety requirements are met.

You will need to complete four mandatory units and three optional units (from a choice of 28) in order to achieve the full qualification

4 Mandatory Units:
A2 Manage your own resources and professional development

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B5 Provide leadership for your team

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D6 Allocate and monitor the progress and quality of work in your area of responsibility

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E6 Ensure health and safety requirements are met in your area of responsibility

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28 Optional Units:
B1 Develop and implement operational plans for your area of responsibility

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B11 Promote equality of opportunity, diversity and inclusion in your area of responsibility

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C1 Encourage innovation in your team

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C5 Plan change

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C6 Implement change

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D1 Develop productive working relationships with colleagues

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D3 Recruit, select and keep colleagues

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D7 Provide learning opportunities for colleagues

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D8 Help team members address problems affecting their performance

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D9 Build and manage teams

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D10 Reduce and manage conflict in your team

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D11 Lead meetings

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D13 Support individuals to develop and maintain their performance

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D14 Initiate and follow disciplinary procedure

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D15 Initiate and follow grievance procedure

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E1 Manage a budget

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E2 Manage finance in your area of responsibility

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E8 Manage physical resources

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E9 Manage the environmental impact of your work

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E10 Take effective decisions

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E11 Communicate information and knowledge

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F1 Manage a project

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F6 Monitor and solve customer service problems

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F8 Work with others to improve customer service

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F14 Prepare and participate in quality audits

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F17 Manage the delivery of customer service in your area of responsibility

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F18 Prepare sales proposals and deliver sales presentations

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F19 Sell products/services to customers

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BB3 Manage corporate and social responsibility (CSR)

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CA5 Evaluate change

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DA3 Induct individuals into their roles

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DA4 Manage the redeployment of people

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DB7 Manage flexible working

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DB9 Promote staff well being

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DC3 Mentor individuals

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DD3 Develop and sustain collaborative relationships with other departments

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FE2 Manage quality audits

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Consultancy

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Business & Administration

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Health & Safety

Health & Safety   We offer Health & Safety qualifications up to Level 5 without it costing you or your Company an arm or a leg. These SVQ’s are based […]

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Learning & Development

Learning & Development SVQ’s in Learning and Development at levels 3 and 4 offer candidates the opportunity to develop knowledge and skills as learning and development practitioners. These SVQ’s cover […]

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Management

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