The SVQ Level 3 Management is for managers with some responsibility for managing resources, allocating work to others and ensuring health and safety requirements are met.
You will need to complete four mandatory units and three optional units in order to achieve the full qualification
| Mandatory Units: | ||
| HK26 04 | Develop your knowledge, skills and competence | |
| H5XP 04 | Lead your team | |
| HA9V 04 |
Manage people’s performance at work | |
| H8H2 04 | Provide healthy, safe, secure and productive working environments and practices | |
| Optional Units: | ||
| H68E 04 | Develop operational plans | |
| H69C 04 | Promote equality of opportunity, diversity and inclusion | |
| HF80 04 | Implement change | |
| HK2L 04 | Develop and sustain productive working relationships with colleagues |
|
| H5XR 04 | Recruit, select and retain people | |
| HA9X 04 | Support individuals’ learning and development | |
| H69F 04 | Help individuals address problems affecting their performance | |
| H683 04 | Build teams | |
| H68G 04 | Manage conflict in teams | |
| HK2K 04 | Coach individuals | |
| HK2G 04 | Initiate and follow disciplinary procedures | |
| HK2J 04 | Initiate and follow grievance procedures | |
| H68K 04 | Manage budgets | |
| H5K4 04 | Manage the use of financial resources | |
| HK2P 04 | Manage physical resources | |
| H7CD 04 | Manage the environmental and social impacts of your work |
|
| H8H1 04 | Use information to take effective decisions | |
| H8GX 04 | Communicate information and knowledge | |
| H8H0 04 | Manage projects | |
| HK3E 04 | Prepare for and participate in quality audits | |
| H68M 04 | Manage customer service | |
| H41S 04 | Manage corporate social responsibility (CSR) | |
| H41T 04 | Evaluate change |
|
| H41M 04 | Induct individuals into their roles | |
| H41V 04 | Manage the redeployment of people | |
| H41W 04 | Manage flexible working | |
| H41P 04 | Promote staff wellbeing | |
| H41X 04 | Mentor individuals | |
| H420 04 | Manage quality audits | |
| HK3A 04 | Sell products and services | |
| H41Y 04 | Develop and sustain collaborative relationships with other departments |
|
| H9YF 04 | Monitor and solve customer service problems | |
| HK20 04 | Work with others to improve customer service | |
| HK2N 04 | Obtain physical resources | |
| HC03 04 | Implement operational plans | |