Tel: 01667 493597
Email: oakstraining@btconnect.com
Who we are ....Who we work with...Who approves our standards...

Who we are ....

Find out more about us and what we can do to help.

Read More

Who we work with...

We pride ourselves on working with some of Scotland's most successful companies and their staff. How do they rate us?

Read More

Who approves our standards...

Gaining real qualifications while at work sounds tricky. We are approved by SQA and work closely together to make this possible.

Read More

B & A Level 3

To achieve the SVQ Level 3 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see restricted combinations below).
3 Mandatory Units:
Unit S301 Plan how to manage and improve own performance in a business environment

Unit Details

Unit S302 Review and maintain work in a business environment

Unit Details

Unit S308 Communicate in a business environment

Unit Details

Optional Units
Group A: 3 – 5 Units must be selected
Work Responsibilities
Unit S303 Solve business problems

Unit Details

Unit S304 Support other people to work in a business environment

Unit Details

Unit S305 Contribute to decision-making in a business environment

Unit Details

Unit S306   Contribute to negotiations in a business environment

Unit Details

Unit S3071 Allocate work to team members

Unit Details

Unit S3072 Quality assure work in your team

Unit Details

Unit S322 Supervise an office facility

Unit Details

Project Management
Unit S324 Contribute to running a project

Unit Details

Document Production
Unit S311 Design and produce documents in a business environment

Unit Details

Unit S312 Prepare text from notes using touch typing (60 wpm)

Unit Details

Unit S313  Prepare text from shorthand (80 wpm)

Unit Details

Unit S314 Prepare text from recorded audio instruction (60 wpm)

Unit Details

Events and Meetings
Unit S319 Organise and co-ordinate events

Unit Details

Unit S320 Plan and organise meetings

Unit Details

Unit S321 Organise business travel or accommodation

Unit Details

Customer Service
Unit S325 Deliver, monitor and evaluate customer service to internal and/or external customers

Unit Details

Communications
Unit S309 Develop a presentation

Unit Details

Unit S310 Deliver a presentation

Unit Details

Manage Information and Data
Unit S315 Support the design and development of information systems

Unit Details

Unit S316 Monitor information systems

Unit Details

Unit S317 Analyse and report data

Unit Details

Business Resources
Unit S318 Order products and services

Unit Details

Unit M&LEA4 Manage budgets

Unit Details

Innovation and Change
Unit S323 Contribute to innovation in a business environment

Unit Details

Unit S329 Provide administrative support in schools

Unit Details

Unit S351 Verify Critical Dates for Sentences

Unit Details

Unit S352 Verify the Release Process

Unit Details

Unit S353 Administer Agricultural Records

Unit Details

Unit S354 Make Agricultural Returns, Applications and Claims

Unit Details

Unit S355 Administer Legal Files

Unit Details

Unit S356 Build Case Files

Unit Details

Unit S357 Manage Case Files

Unit Details

Specialised Business Support Services – Parking
Unit S330 Administer parking and traffic challenges, representations and civil parking appeals

Unit Details

Unit S331 Administer statutory parking and traffic appeals

Unit Details

Unit S332 Administer parking and traffic debt recovery

Unit Details

IT
Unit S339a Bespoke software 3

Unit Details

Unit S339b Specialist software 3

Unit Details

Unit S340 Data management software 3

Unit Details

Unit S341 Database software 3

Unit Details

Unit S342 Improving productivity using IT 3

Unit Details

Unit S343 IT security for users 3

Unit Details

Unit S344 Presentation software 3

Unit Details

Unit S345 Set up an IT system 3

Unit Details

Unit S346 Spreadsheet software 3

Unit Details

Unit S347 Using collaborative technologies 3

Unit Details

Unit S348 Website software 3

Unit Details

Unit S349 Word processing software 3

Unit Details

Unit S350 Using email 3

Unit Details

Optional Units
Group B: 0 – 2 Units must be selected
Document Production
Unit S211 Produce documents in a business environment

Unit Details

Unit S212 Prepare text from notes

Unit Details

Unit S213 Prepare text from notes using touch typing (40 wpm)

Unit Details

Unit S214 Prepare text from shorthand (60 wpm)

Unit Details

Unit S215 Prepare text from recorded audio instruction (40 wpm)

Unit Details

Events and Meetings
Unit S222 Support the organisation and co-ordination of events

Unit Details

Unit S223 Support the organisation of business travel or accommodation

Unit Details

Unit S224 Support the organisation of meetings

Unit Details

Customer Service
Unit S209 Handle mail

Unit Details

Unit S210 Provide reception services

Unit Details

Unit S250 Meet and welcome visitors

Unit Details

Communications
Unit S206 Use electronic message systems

Unit Details

Unit S207 Use a diary system

Unit Details

Unit S208 Take minutes

Unit Details

Manage Information and Data
Unit S216 Organise and report data

Unit Details

Unit S217 Research information

Unit Details

Unit S218 Store and retrieve information

Unit Details

Unit S219 Provide archive services

Unit Details

Unit S226 Support the management and development of an information system

Unit Details

Unit S413 Design and develop information systems

Unit Details

Unit S414 Manage and evaluate information systems

Unit Details

Business Resources
Unit S220 Use office equipment

Unit Details

Unit S221   Maintain and issue stationery stock items

Unit Details

Innovation and Change
Unit S225 Respond to change in a business environment

Unit Details

Unit S419 Implement and evaluate innovation in a business environment

Unit Details

Unit S420 Plan change for a team

Unit Details

Specialised Business Support Services – Human Resources
Unit S227  Administer HR records

Unit Details

Unit S228 Administer the recruitment and selection process

Unit Details

Specialised Business Support Services – Parking
Unit S251 Administer parking dispensations

Unit Details

Health, Safety and Security of People, Premises and Property
Unit S112 Use occupational and safety guidelines when using keyboards

Unit Details

Unit S253 Process court documentation

Unit Details

Unit S254 Contribute to maintaining security and protecting individuals’ rights in the custodial environment

Unit Details

Unit S255 Calculate critical dates for sentences

Unit Details

Unit S256 Make administrative arrangements for the movement of individuals outside the custodial establishment

Unit Details

Unit S257 Administer documentation for the appeals process

Unit Details

Unit S258 Administer Personal Money for the individuals in Custody

Unit Details

Unit S259 Prepare documentation to help the authorities decide on the conditions on which to release individuals from custody

Unit Details

Unit S260 Make administrative arrangements for the release of individuals from custody

Unit Details

Unit S125 Calculate pay

Unit Details

Unit S247 Control payroll

Unit Details

Unit S248 Account for income and expenditure

Unit Details

Unit S249 Draft financial statements

Unit Details

IT
Unit S236 Bespoke software 2

Unit Details

Unit S236b Specialist software 2

Unit Details

Unit S237 Data management software 2

Unit Details

Unit S238 Database software 2

Unit Details

Unit S239 Improving productivity using IT 2

Unit Details

Unit S240 IT security for users 2

Unit Details

Unit S241 Presentation software 2

Unit Details

Unit S242 Set up an IT system 2

Unit Details

Unit S243 Spreadsheet software 2

Unit Details

Unit S244 Using collaborative technologies 2

Unit Details

Unit S245 Website software 2

Unit Details

Unit S246 Word processing software 2

Unit Details

Unit S252 Using Email 2

Unit Details

Consultancy

Our Consultancy Service   Continuing Professional Development (CPD) is a commitment to structured skills enhancement and personal or professional competence. CPD is the way professionals continue to learn and develop […]

Read More
Business & Administration

Business and Administration SVQs in Business and Administration are designed to equip those working at different levels of business and administration with the skills and knowledge they need to demonstrate […]

Read More
Health & Safety

Health & Safety   We offer Health & Safety qualifications up to Level 5 without it costing you or your Company an arm or a leg. These SVQ’s are based […]

Read More
Learning & Development

Learning & Development SVQ’s in Learning and Development at levels 3 and 4 offer candidates the opportunity to develop knowledge and skills as learning and development practitioners. These SVQ’s cover […]

Read More
Management

Management & Team Leading A good manager, in today’s environment, needs many different skills, all directly related to that all-important goal of management: quality. The SVQ’s in Management are based […]

Read More