To achieve this SVQ Level 1 Business and Administration you must complete six units in total. At least four of the units selected must be Level 1 units and only one of the Document Production units can be completed – not both.
Both Mandatory Units must be completed and at least three units from Group A, the remaining unit may be selected from Group A or from Group B (see restricted combinations below).
| Group A: 2 Mandatory Units | ||
| Unit S102 | Support work procedures in a business environment | |
| Unit S105 | Understand how to communicate in a business environment | |
| Optional Units | ||
| Group B: 2 – 4 Units must be selected | ||
| Work Responsibilities | ||
| Unit S101 | Accept instructions to manage and improve own performance in a business environment | |
| Unit S103 | Contribute to solving business problems | |
| Unit S104 | Contribute to working with others in a business environment | |
| Health, Safety and Security of People Premises and Property | ||
| Unit S112 | Use occupational and safety guidelines when using keyboards | |
| IT | ||
| Unit S113 | Using email 1 | |
| Unit S124 | Word processing software 1 | |
| Optional Units | ||
| Group C: 0 – 2 Units must be selected | ||
| Document Production | ||
| Unit S109 | Prepare text from notes using touch typing (20 wpm) | |
| Unit S212 | Prepare text from notes | |
| Events and Meetings | ||
| Unit S223 | Support the organisation of business travel or accommodation | |
| Communications | ||
| Unit S106 | Make and receive telephone calls | |
| Customer Service | ||
| Unit S209 | Handling mail | |
| Unit S250 | Meet and welcome visitors | |
| Manage Information and Data | ||
| Unit S218 | Store and retrieve information using a filing system | |
| Unit S219 | Provide archive services | |
| Business Resources | ||
| Unit S220 | Use office equipment | |
Restricted combinations
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