Team Leading

Team Leading

Leading a team requires different knowledge, skills and abilities from simply leading an individual or a group of individuals who are not required to work together in a coordinated or integrated fashion. The Team Leading qualification is ideal for those who are embarking on a management career path. Remember you can’t build anything without a good foundation.

 

Management & Team Leading
SVQs in Management & Team Leading are awarded by the Scottish Qualifications Authority in partnership with the Chartered Management Institute (CMI). For more information click on: http://www.sqa.org.uk/sqa/files_ccc/SVQ_Management_Leaflet.pdf

 

The SVQ Level 2 Team Leading is for those managers who are in their first managerial role and/or have a limited area of control. They are also likely to have a tightly defined area of responsibility.

You will need to complete four mandatory Units and two optional Units (from a choice of seven) in order to achieve the full qualification.

 

4 Mandatory Units:  
A1 Manage your own resources

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D1 Develop productive working relationships with colleagues

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D5 Allocate and check work in your team

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E5 Ensure your own actions reduce risks to health and safety

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2 Optional Units:  
B5 Provide leadership for your team

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C1 Encourage innovation in your team

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D8 Help team members address problems affecting their performance

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D12 Participate in meetings

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D14 Initiate and follow disciplinary procedure

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D15 Initiate and follow grievance procedure

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F5 Resolve customer service problems

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F6 Monitor and solve customer service problems

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F7 Support customer service improvements

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F8 Work with others to improve customer service

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DA3 Induct individuals into their roles

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DB5 Manage team communications

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DB9 Promote staff wellbeing

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DC1 Identify individuals’ learning needs and styles

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