Level 4

The SVQĀ  Level 4 Management is for managers whose responsibilities include implementing operational plans, allocating work to others, achieving results and providing leadership.

You will need to complete four mandatory Units and four optional Units in order to achieve the full qualification

4 Mandatory Units:
H68E 04Ā  Ā  Develop operational plans

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H8GY 04 Provide leadership in your area of responsibility

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H58V 04 Develop and sustain productive working relationships withĀ  stakeholders

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HK32 04 Manage business processes

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Optional Units:
HK26 04 Develop your knowledge, skills and competence

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HK27 04 Develop and maintain your personal networks

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H8H3 04 Ensure compliance with legal, regulatory, ethical and social requirements

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HK2A 04 Plan change

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HF80 04 Implement change

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H69C 04 Promote equality of opportunity, diversity and inclusion

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H5XR 04 Recruit, select and retain people

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HA9V 04 Manage peopleā€™s performance at work

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HA9X 04 Support individualsā€™ learning and development

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H683 04 Build teams

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H68G 04 Manage conflict in teams

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H68H 04 Lead meetings to achieve objectives

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HK2K 04 Coach individuals

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HK2G 04 Initiate and follow disciplinary procedures

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HK2J 04 Initiate and follow grievance procedures

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H5K4 04 Manage the use of financial resources

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HK2D 04 Manage redundancies

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HK2M 04 Obtain finance from external sources

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H8H1 04 Use information to take effective decisions

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H8H2 04 Provide healthy, safe, secure and productive working environments and practices

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H8H0 04 Manage projects

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HK2P 04 Manage physical resources

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H7CD 04 Manage the environmental and social impact of your work

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HK3E 04 Prepare for and participate in quality audits

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H421 04 Develop, maintain and evaluate business continuity plans and arrangementsĀ 

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H422 04 Identify and evaluate opportunities for innovation and improvement

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H41S 04 Manage corporate social responsibility (CSR)

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H423 04 Engage people in change

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H41T 04 Evaluate change

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H41V 04 Manage the redeployment of people

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H41W 04 Manage flexible working

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H424 04 Manage conflict in the broader work environment

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H425 04 Identify and justify requirements for financial resources

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H426 04 Decide whether to produce or buy in products and/or services

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HK34 04 Manage programmes

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H427 04 Plan and monitor the work of sales teams

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HK2W 04 Manage knowledge in your area of responsibility

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HC02 04 Procure products and/or services

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HK2X 04 Select suppliers through a tendering process

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HK2Y 04 Outsource business processes

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HK35 04 Develop marketing plans

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HK37 04 Implement marketing plans

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H8H4 04 Develop understanding of your markets and customers

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HC04 04 Manage quality assurance systems

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HK3F 04 Carry out quality audits

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HK38 04 Manage the development of products and services

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HK39 04 Manage the marketing of products and services

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H428 04 Bid for contracts

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H420 04 Manage quality auditsĀ 

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HG5A 04 Support remote/virtual teams

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HK3A 04 Sell products and services

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HK2N 04 Obtain physical resources

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HC03 04 Implement operational plans

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