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Who we are ....Who we work with...Who approves our standards...

Who we are ....

Find out more about us and what we can do to help.

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Who we work with...

We pride ourselves on working with some of Scotland's most successful companies and their staff. How do they rate us?

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Who approves our standards...

Gaining real qualifications while at work sounds tricky. We are approved by SQA and work closely together to make this possible.

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Level 4

The SVQ  Level 4 Management is for managers whose responsibilities include implementing operational plans, allocating work to others, achieving results and providing leadership.

You will need to complete four mandatory Units and four optional Units (from a choice of 40) in order to achieve the full qualification

4 Mandatory Units:
B1 Develop and implement operational plans for your area of responsibility

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B6 Provide leadership in your area of responsibility

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D2 Develop productive working relationships with colleagues and stakeholders

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F3 Manage business processes

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40 Optional Units:
A2 Manage your own resources and professional development

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A3 Develop your personal networks

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B8 Ensure compliance with legal, regulatory, ethical and social requirements

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B11 Promote equality of opportunity and diversity in your area of responsibility

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C2 Encourage innovation in your area of responsibility

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C4 Lead change

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C5 Plan change

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C6 Implement change

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D3 Recruit, select and keep colleagues

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D6 Allocate and monitor the progress and quality of work in your area of responsibility

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D7 Provide learning opportunities for colleagues

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D9 Build and manage teams

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D10 Reduce and manage conflict in your team

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D11 Lead meetings

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D13 Support individuals to develop and maintain their performance

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D14 Initiate and follow disciplinary procedure

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D15 Initiate and follow grievance procedure

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D16 Manage redundancies in your area of responsibilities

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E2 Manage finance for your area of responsibility

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E3 Obtain additional finance for the organisation

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E6 Ensure health and safety requirements are met in your area of responsibility

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E8 Manage physical resources

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E9 Manage the environmental impact of your work

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E10 Take effective decisions

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E12 Manage knowledge in your area of responsibility

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E14 Support team and  virtual working

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E15 Procure supplies

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E16 Select suppliers through a tendering process

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E17 Outsource business processes

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F1 Manage a project

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F2 Manage a programme of complementary projects

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F4 Develop and implement marketing plans for your area of responsibility

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F9 Build your organisation’s understanding of its market and customers

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F11 Manage the achievement of customer satisfaction

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F13 Manage quality systems

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F14 Prepare for and participate in quality audits

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F15 Carry out quality audits

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F16 Manage the development and marketing of products/services in your area of responsibility

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F18 Prepare sales proposals and deliver sales presentations

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F19 Sell products/services to customers

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BB2 Develop, maintain and evaluate business continuity plans and arrangements

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BB3 Manage corporate social responsibility

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CA1 Identify and evaluate opportunities for innovation and improvement

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CA3 Engage people in change

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CA5 Evaluate change

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DA4 Manage the redeployment of people

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DB7 Manage flexible working

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DD5 Manage conflict in the broader work environment

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EA1 Identify and justify requirements for financial resources

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ED1 Decide whether to produce or buy in products and/or services

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FC1 Plan and monitor the work of sales teams

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FC2 Bid for contracts

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FE2 Manage quality audits

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