413To achieve this SVQ Level 4 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see rules of combination below)
| 3 Mandatory Units: | ||
| Unit S401 | Manage and be accountable for own performance in a business environment | |
| Unit S402 | Manage work in a business environment | |
| Unit S412 | Manage communications in a business environment | |
| Optional Units | ||
| Group A: 3 – 5 Units must be selected | ||
| Work Responsibilities | ||
| Unit S403 | Evaluate and solve business problems | |
| Unit S404 | Make decisions in a business environment | |
| Unit S405 | Negotiate in a business environment | |
| Business Support Services | ||
| Unit S406 | Manage an office facility | |
| Unit S407 | Propose and design administrative services | |
| Unit S408 | Prepare, co-ordinate and monitor operational plans | |
| Unit S409 | Implement, monitor and maintain administrative services | |
| Project Management | ||
| Unit S410 | Plan run and evaluate projects | |
| Events and Meetings | ||
| Unit S411 | Chair meetings | |
| Business Resources | ||
| Unit S415 | Prepare specifications of contracts | |
| Unit S416 | Manage budgets | |
| Unit S417 | Invite tenders and select contractors | |
| Unit S418 | Monitor and evaluate contracts | |
| Innovation and Change | ||
| Unit S419 | Implement and evaluate innovation in a business environment | |
| Unit S420 | Plan change for a team | |
| Unit S421 | Plan change across teams | |
| Unit S422 | Implement, monitor and review change | |
| Manage Information and Data | ||
| Unit S413 | Design and develop information systems | |
| Unit S414 | Manage and evaluate information systems | |
| Business Resources | ||
| Unit S424 | Manage physical resources | |
| Unit S425 | Manage the environmental impact of your work | |
| Unit S426 | Recruit, select and keep colleagues | |
| Unit S427 | Provide leadership for your team | |
| Unit S428 | Provide leadership in your area of responsibility | |
| Unit S429 | Provide learning opportunities for colleagues | |
| Unit S430 | Develop productive working relationships with colleagues and stakeholders | |
| Optional Units | ||
| Group B: 0 – 2 Units must be selected | ||
| Project Management | ||
| Unit S324 | Contribute to running a project | |
| Events and Meetings | ||
| Unit S319 | Organise and co-ordinate events | |
| Unit S320 | Plan and organise meetings | |
| Unit S321 | Organise business travel or accommodation | |
| Customer Service | ||
| Unit S325 | Deliver, monitor and evaluate customer service to internal customers | |
| Unit S326 | Deliver, monitor and evaluate customer service to external customers | |
| Communications | ||
| Unit S309 | Develop a presentation | |
| Unit S310 | Deliver a presentation | |
| Manage Information and Data | ||
| Unit S315 | Support the design and development of information systems | |
| Unit S316 | Monitor information systems | |
| Unit S317 | Analyse and report data | |
| Business Resources | ||
| Unit S318 | Order products and services | |
| Unit S327 | Agree a budget | |
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