Team Leading
 

Teamwork

Leading a team requires different knowledge, skills and abilities from simply leading an individual or a group of individuals who are not required to work together in a coordinated, integrated fashion. The Team Leading qualification is ideal for those who are embarking on a management career path. Remember you can't build anything without a good foundation.

Level 2
Team Leading
You will need to complete four mandatory Units and two optional Units (from a choice of seven) in order to achieve the full qualification.
4 Mandatory Units:
A1
Manage your own resources
D1
Develop productive working relationships with colleagues
D5
Allocate and check work in your team
E5
Ensure your own action reduce risks to health and safety
2 Optional Units:
B5
Provide leadership for your team
C1
Encourage innovation in your team
D8
Help team members address problems affecting their performance
D12 
Participate in meetings
D14
Initiate and follow disciplinary procedure
D15
Initiate and follow grievance procedure
F5
Resolve customer service problems
F6
Monitor and solve customer service problems
F7
Support customer service improvements
F8
Work with others to improve customer service

        

Grampian Region:

Oaks Training & Development Ltd

Mobile: 07789 886955

E-Mail: ip.oakstraining@btconnect.com

or

Mobile: 07500 801382

E-Mail: lp.oakstraining@btconnect.com

View our Training & Vocational Qualification Page for more information on Skills Development Scotland "funded" Modern Apprenticeships