| Level 4 |
Management |
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You will need to complete four mandatory Units and four optional Units (from a choice of 40) in order to achieve the full qualification |
4 Mandatory Units: |
B1 |
Develop and implement operational plans for your area of responsibility |
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B6 |
Provide leadership in your area of responsibility |
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D2 |
Develop productive working relationships with colleagues and stakeholders |
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F3 |
Manage business processes |
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40 Optional Units: |
A2 |
Manage your own resources and professional development |
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A3 |
Develop your personal networks |
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B8 |
Ensure compliance with legal, regulatory, ethical and social requirements |
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B11 |
Promote equality of opportunity and diversity in your area of responsibility |
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C2 |
Encourage inovation in your area of responsibility |
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C4 |
Lead change |
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C5 |
Plan change |
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C6 |
Implement change |
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D3 |
Recruit, select and keep colleagues |
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D6 |
Allocate and monitor the progress and quality of work in your area of responsibility |
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D7 |
Provide learning opportunities for colleagues |
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D9 |
Build and manage teams |
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D10 |
Reduce and manage conflict in your team |
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D11 |
Lead meetings |
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D13 |
Support individuals to develop and maintain their performance |
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D14 |
Initiate and follow disciplinary procedure |
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D15 |
Initiate and follow grievance procedure |
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D16 |
Manage redundancies in your area of responsibilities |
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E2 |
Manage finance for your area of responsibility |
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E3 |
Obtain additional finance for your area of responsibility |
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E6 |
Ensure health and safety requirements are met in your area of responsibility |
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E8 |
Manage physical resources |
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E9 |
Manage the environmental impact of your work |
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E10 |
Take effective decisions |
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E12 |
Manage knowledge in your area of responsibility |
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E14 |
Support team and and virtual working |
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E15 |
Procure supplies |
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E16 |
Select suppliers through a tendering process |
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E17 |
Outsource business processes |
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F1 |
Manage a project |
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F2 |
Manage a programme of complementary projects |
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F4 |
Develop and implement marketing plans for your area of responsibility |
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F9 |
Build your organisation’s understanding of its market and customers |
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F11 |
Manage the achievement of customer satisfaction |
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F13 |
Manage quality systems |
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F14 |
Prepare for and participate in quality audits |
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F15 |
Carry out quality audits |
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F16 |
Manage the development and marketing of products/services in your area of responsibility |
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F18 |
Prepare sales proposals and deliver sales presentations |
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F19 |
Sell products/services to customers |
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