Business and Administration
 

B & A Group

Level 1
Business & Administration
You will need to complete 4 Units to achieve the full qualification
2 Mandatory Units:
Unit 101
Carry out your responsibilities at work
Unit 102
Work within your business environment
Plus 2 Optional Units from:
Unit 103  
Welcome visitors
Unit 104
Handle mail
Unit 105
Store and retrieve information
Unit 106
Use IT to exchange information
Unit 107
Use word processing software
Unit 108 
Make and receive telephone calls
Unit 109
Use office equipment
Unit 110
Ensure your own actions reduce risks to health and safety

 

Level 2
Business & Administration
 
You will need to complete 5 Units to achieve the full qualification.
2 Mandatory Units:
Unit 201  
Carry out your responsibilities at work
Unit 202  
Work within your business environment
Plus 3 Optional Units from:
Unit 110
Ensure your own actions reduce risks to health and safety
Unit 203
Manage customer relations
Unit 204  
Manage diary systems
Unit 205
Organise business travel and accommodation
Unit 206
Deal with visitors
Unit 207
Process customers’ financial transactions
Unit 208 
Operate credit control procedures
Unit 209
Store, retrieve and archive information
Unit 210 
Research and report information
Unit 212
Use IT systems
Unit 213 
Use IT to exchange information
Unit 214
Use word processing software
Unit 215
Use spreadsheet software
Unit 216 
Use database software
Unit 217
Use presentation software
Unit 218
Use specialist or bespoke software
Unit 219 
Use a telephone system
Unit 220
Operate office equipment
Unit 221
Prepare text from notes
Unit 222
Prepare text from shorthand
Unit 223 
Prepare text from recorded audio instructions
Unit 224
Produce documents
Unit 225
Work effectively with other people
Unit 226
Calculate critical dates for sentences
Unit 227
Make administrative arrangements for the appearance of individuals at courts
Unit 228 
Make administrative arrangements for the movement of individuals outside the custodial establishment
Unit 229
Administer documentation for the appeals process
Unit 230 
Administer personal money for individuals in custody
Unit 231
Prepare documentation to help authorities decide the conditions on which to release individuals from custody
Unit 232
Make administrative arrangements for the release of individuals from custody
Unit 233 
Contribute to maintaining security and protecting individuals’ rights in the custodial environment

 

Level 3
Business & Administration
You will need to complete 6 Units to achieve the full qualification.
2 Mandatory Units:
Unit 301
Carry out your responsibilities at work
Unit 302
Work within your business environment
Plus 1 Optional Unit from:
Group A
Unit 110
Ensure your own actions reduce risks to health and safety (ENTO)
Unit 204
Manage diary systems
Unit 205
Organise business travel and accommodation
Unit 212  
Use IT systems (IT User)
Unit 213
Use IT to exchange information (IT User)
Unit 216
Use database software (IT User)
Unit 217
Use presentation software (IT User)
Unit 218
Use specialist or bespoke software (IT User)
Unit 221
Prepare text from notes
Unit 227 
Make administrative arrangements for the appearance of individuals at courts
Unit 233
Contribute to maintaining security and protecting individuals’ rights in the custodial environment
Plus 3 Optional Units from:
Group B:
Unit 303
Supervise an office facility
Unit 304
Procure products and services
Unit 305
Manage and evaluate customer relations
Unit 306
Mange the payroll function
Unit 307
Complete year-end procedures
Unit 308
Monitor information systems
Unit 309
Plan and run projects
Unit 310
Research, analyse and report information
Unit 311
Plan, organise and support meetings
Unit 312
Make a presentation
Unit 313
Organise and coordinate events
Unit 314 
Use word processing software
Unit 315
Use spreadsheet software
Unit 316
Use website software
Unit 317
Use artwork and imaging software
Unit 318
Design and produce documents
Unit 319
Plan and implement innovation and change
Unit 320
Develop productive working relationships with colleagues
Unit 321
Provide leadership for your team
Unit 323 
Prepare text from shorthand
Unit 324
Prepare text from recorded audio instructions
Unit 325
Calculate and verify critical dates for sentences
Unit 326  
Verify the release process
Unit 327
Maintain agricultural and horticultural records and prepare claims for subsidies
Unit 328
Administer legal files
Unit 329
Administer representations
Unit 330  
Administer the appeals process
Unit 331  
Administer case files
Unit 332
Administer appeals
Unit 333 Investigate cases
Unit 334
Provide administrative support in schools

 

Level 4
Business & Administration
You will need to complete 6 Units to achieve the full qualification.
2 Mandatory Units:
Unit 401
Carry out your responsibilities at work
Unit 402
Work within your business environment
Plus 1 Optional Unit from:
Group A
Unit 305
Manage and evaluate customer relations
Unit 310
Research, analyse and report information
Plus 3 Optional Units from:
Group B:
Unit 403 
Manage an office facility
Unit 404
Manage contracts
Unit 405 
Negotiate and agree budgets
Unit 406 
Monitor and review the implementation corporate objectives, strategies and policies
Unit 407
Inform and facilitate corporate decision making
Unit 408
Evaluate internal and external factors and promote partnership working
Unit 409
Manage risk
Unit 410
Create and manage information systems
Unit 411 
Manage projects
Unit 412
Chair meetings
Unit 413 
Promote innovation and change
Unit 414 
Develop productive working relationships with colleagues and stakeholders
Unit 415
Allocate and monitor the progress and quality of work in your area of responsibility
Unit 416 
Recruit, select and keep colleagues
Unit 417
Provide learning opportunities for colleagues
Unit 418   
Provide leadership in your area of responsibility

 

Grampian Region:

Oaks Training & Development Ltd

Units 1 & 2, Ellon Business Centre
Broomiesburn Road
Ellon, AB41 9RD

Phone:01358 723030
Fax: 01358 723030
Mobile: 07789 886955

E-Mail: ip.oakstraining@btconnect.com