Business and Administration
 

B & A Group

Level 1
Business & Administration

To achieve this SVQ Level 1 Business and Administration you must complete six Units in total. At least four of the units selected must be Level 1 units and only one of the Document Production units can be completed - not both.

Both Mandatory Units must be completed and at least three units from Group A, the remaining unit may be selected from Group A or from Group B (see restricted combinations below).

Restricted combinations

  • Either unit S109 or S212 may be selected bot not both
2 Mandatory Units:
Unit S102
Support work procedures in a business environment
Unit S105
Understand how to communicate in a business environment
Optional Units
Group A: 3 - 4 Units must be selected
Work Responsibilities
Unit S101  
Accept instructions to manage and improve own performance in a business environment
Unit S103
Contribute to solving business problems
Unit S104
Contribute to working with others in a business environment
Document Production
Unit S109
Prepare text from notes using touch typing (20 wpm)
Unit S212
Prepare text from notes
Events and Meetings
Unit S223
Support the orgainsation of business travel or accommodation
Communications
Unit S106
Make and receive telephone calls
Customer Service
Unit S107
Assist in handling mail
Unit S250
Meet and welcome visitors
Manage Information and Data
Unit S110
Use a filing system
Unit S111
Archive information
Business Resources
Unit S220
Use office equipment
Health, Safety and Security of People Premises and Property
Unit S112
Use occupational and safety guidelines when using keyboards
Optional Units
Group B: 0 - 1 Units must be selected
IT
Unit S113
Using email 1
Unit S124
Word processing software 1

 

Level 2
Business & Administration
 

To achieve the SVQ Level 2 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see restricted combinations below).

Restricted combinations:

  • Either unit S211 or S311 may be selected but not both.
  • Only one unit may be selected from S212, S213 or S312
  • Either unit S214 or S313 may be selected.
  • Either unit S215 or S314 may be selected.
  • Either unit S222 or S319 may be selected.  
  • Either unit S223 or S321 may be selected.
  • Either unit S224 or S320 may be selected.
  • Only one unit may be selected from S236a, S236b, S114a or S114b.
  • Either unit S237 or S115 may be selected.
  • Either unit S238 or S116 may be selected.
  • Either unit S239 or S117 may be selected.
  • Either unit S240 or S118 may be selected.
  • Either unit S241 or S119 may be selected.
  • Either unit S242 or S120 may be selected.
  • Either unit S243 or S121 may be selected.
  • Either unit S244 or S122 may be selected.
  • Either unit S245 or S123 may be selected.
  • Either unit S246 or S124 may be selected

 
3 Mandatory Units:
Unit S201  
Agree how to manage and improve own performance in a business environment
Unit S202  
Undertake work in a business environment
Unit S205
Prepare to communicate in a business environment
Optional Units
Group A: 3 - 5 Units must be selected
Work Responsibilities
Unit S203
Plan how to solve business problems
Unit S204
Work with other people in a business environment
Document Production
Unit S211  
Produce documents in a business environment
Unit S212
Prepare text from notes
Unit S213
Prepare text from notes using touch typing (40 wpm)
Unit S214
Prepare text from shorthand (60 wpm)
Unit S215
Prepare text from recorded audio instruction (40 wpm)
Events and Meetings
Unit S222
Support the organisation and co-ordination of events
Unit S223 
Support the organisation of business travel or accommodation
Unit S224
Support the organisation of meetings
Communications
Unit S206
Use electronic message systems
Unit S207
Use a diary system
Unit S208
Take minutes
Customer Service
Unit S209
Handle mail
Unit S210
Provide reception services
Unit S250
Meet and welcome visitors
Manage Information and Data
Unit S216
Organise and report data
Unit S217
Research information
Unit S218
Store and retrieve information
Unit S219
Provide archive services
Unit S226
Support the management and development of an information system
Business Resources
Unit S220
Use office equipment
Unit S221
Maintain and issue stationery stock items
Innovation and Change
Unit S225
Respond to change in a business environment
Specialised Business Support Services – Human Resources
Unit S227
Administer HR records
Unit S228 
Administer the recruitment and selection process
Specialised Business Support Services - Parking
Unit S251
Administer parking dispensations
IT
Unit S236a
Bespoke software 2
Unit S236b
Specialist software 2
Unit S237
Data management software 2
Unit S238
Database software 2
Unit S239
Improving productivity using IT 2
Unit S240
IT security for users 2
Unit S241
Presentation software 2
Unit S242
Set up an IT system 2
Unit S243
Spreadsheet software 2
Unit S244
Using collaborative technologies 2
Unit S245
Website software 2
Unit S246
Word processing software 2
Finance
Unit S247
Control payroll
Unit S248
Account for income and expenditure
Unit S249
Draft financial statements
Optional Units
Group B: 0 - 2 Units must be selected
Project Management
Unit S324
Contribute to running a project
Document Production
Unit S311
Design and produce documents in a business environment
Unit S312
Prepare text from notes using touch typing(60 wpm)
Unit S313
Prepare text from shorthand (80 wpm)
Unit S314
Prepare text from recorded audio instruction (60 wpm)
Events and Meetings
Unit S319
Organise and co-ordinate events
Unit S320
Plan and organise meetings
Unit S321
Organise business travel or accommodation
Communications
Unit S106
Make and receive telephone calls
Unit S309
Develop a presentation
Unit S310
Deliver a presentation
Customer Service
Unit S325
Deliver, monitor and evaluate customer service to internal customers
Unit S326
Deliver, monitor and evaluate customer service to external customers
Manage Information and Data
Unit S315
Support the design and development of information systems
Unit S316
Monitor information systems
Unit S317
Analyse and report data
Specialised Business Support Services – Education
Unit S329
Provide administrative support in schools
Specialised Business Support Services – Parking
Unit S330
Administer parking and traffic challenges, representations and civil parking appeals
Unit S331
Administer statutory parking and traffic appeals
Unit S332
Administer parking and traffic debt recovery
Health, Safety and Security of People, Premises and Equipment
Unit S112
Use occupational and safety guideline when using keyboards
IT
Unit S114a
Bespoke software 1
Unit S114b
Specialist software 1
Unit S115
Data management software 1
Unit S116
Database software 1
Unit S117
Improving productivity using IT 1
Unit S118
IT security for users 1
Unit S119
Presentation software 1
Unit S120
Set up an IT system 1
Unit S121
Spreadsheet software 1
Unit S122
Using collaborative technologies1
Unit S123
Website software 1
Unit S124
Word processing software 1
Finance
Unit S125
Calculate pay

 

Level 3
Business & Administration

To achieve the SVQ Level 3 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see restricted combinations below).

Restricted Combinations:

  • Either unit S311 or S211 may be selected but not both.
  • Only one unit may be selected from S312, S212 or S213.
  • Either unit S313 or S214 may be selected.
  • Either unit S314 or S215 may be selected.
  • Either unit S319 or S222 may be selected.
  • Either unit S320 or S224 may be selected.
  • Either unit S321 or S223 may be selected.
  • Either unit S226 or S414 may be selected.
  • Either unit S315 or S413 may be selected.
  • Either unit S323 or S419 may be selected.
  • Only one unit may be selected from S339a, S339b, S236a or S236b.
  • Either unit S340 or S237 may be selected.
  • Either unit S341 or S238 may be selected.
  • Either unit S342 or S239 may be selected.
  • Either unit S343 or S240 may be selected.
  • Either unit S344 or S241 may be selected.
  • Either unit S345 or S242 may be selected.
  • Either unit S346 or S243 may be selected.
  • Either unit S347 or S244 may be selected.
  • Either unit S348 or S245 may be selected.
  • Either unit S349 or S246 may be selected.
3 Mandatory Units:
Unit S301
Plan how to manage and improve own performance in a business environment
Unit S302
Review and maintain work in a business environment
Unit S308
Communicate in a business environment
Optional Units
Group A: 3 - 5 Units must be selected
Work Responsibilities
Unit S303
Solve business problems
Unit S304
Support other people to work in a business environment
Unit S305
Contribute to decision-making in a business environment
Unit S306  
Contribute to negotiations in a business environment
Unit S307
Supervise a team in a business environment
Unit S322
Supervise an office facility
Project Management
Unit S324
Contribute to running a project
Document Production
Unit S311
Design and produce documents in a business environment
Unit S312
Prepare text from notes using touch typing (60 wpm)
Unit S313 
Prepare text from shorthand (80 wpm)
Unit S314
Prepare text from recorded audio instruction (60 wpm)
Events and Meetings
Unit S319
Organise and co-ordinate events
Unit S320
Plan and organise meetings
Unit S321
Organise business travel or accommodation
Customer Service
Unit S325
Deliver, monitor and evaluate customer service to internal customers
Unit S326
Deliver, monitor and evaluate customer service to external customers
Communications
Unit S309
Develop a presentation
Unit S310
Deliver a presentation
Manage Information and Data
Unit S315
Support the design and development of information systems
Unit S316
Monitor information systems
Unit S317
Analyse and report data
Business Resources
Unit S318
Order products and services
Unit S327
Agree a budget
Innovation and Change
Unit S323
Contribute to innovation in a business environment
Specialised Business Support Services - Education
Unit S339
Provide administrative support in schools
Specialised Business Support Services - Parking
Unit S330
Administer parking and traffic challenges, representations and civil parking appeals
Unit S331
Administer statutory parking and traffic appeals
Unit S332
Administer parking and traffic debt recovery
IT
Unit S339a
Bespoke software 3
Unit S339b
Specialist software 3
Unit S340
Data management software 3
Unit S341
Database software 3
Unit S342
Improving productivity using IT 3
Unit S343
IT security for users 3
Unit S344
Presentation software 3
Unit S345
Set up an IT system 3
Unit S346
Spreadsheet software 3
Unit S347
Using collaborative technologies 3
Unit S348
Website software 3
Unit S349
Word processing software 3
Optional Units
Group B: 0 - 2 Units must be selected
Document Production
Unit S211
Produce documents in a business environment
Unit S212
Prepare text from notes
Unit S213
Prepare text from notes using touch typing (40 wpm)
Unit S214
Prepare text from shorthand (60 wpm)
Unit S215
Prepare text from recorded audio instruction (40 wpm)
Events and Meetings
Unit S222
Support the organisation and co-ordination of events
Unit S223
Support the organisation of business travel or accommodation
Unit S224
Support the organisation of meetings
Customer Service
Unit S209
Handle mail
Unit S210
Provide reception services
Unit S250
Meet and welcome visitors
Communications
Unit S206
Use electronic message systems
Unit S207
Use a diary system
Unit S208
Take minutes
Manage Information and Data
Unit S216
Organise and report data
Unit S217
Research information
Unit S218
Store and retrieve information
Unit S219
Provide archive services
Unit S226
Support the management and development of an information system
Unit S413
Design and develop information systems
Unit S414
Manage and evaluate information systems
Business Resources
Unit S220
Use office equipment
Unit S221  
Maintain and issue stationery stock items
Unit S416
Manage budgets
Innovation and change
Unit S225
Respond to change in a business environment
Unit S419
Implement and evaluate innovation in a business environment
Unit S420
Plan change for a team
Specialised Business Support Services – Human Resources
Unit S227 
Administer HR records
Unit S228
Administer the recruitment and selection process
Specialised Business Support Services – Parking
Unit S251
Administer parking dispensations
Health, Safety and Security of People, Premises and Property
Unit S112
Use occupational and safety guidelines when using keyboards
IT
Unit S236a
Bespoke software 2
Unit S236b
Specialist software 2
Unit S237
Data management software 2
Unit S238
Database software 2
Unit S239
Improving productivity using IT 2
Unit S240
IT security for users 2
Unit S241
Presentation software 2
Unit S242
Set up an IT system 2
Unit S243
Spreadsheet software 2
Unit S244
Using collaborative technologies 2
Unit S245
Website software 2
Unit S246
Word processing software 2
Finance
Unit S125
Calculate pay
Unit S247
Control payroll
Unit S248
Account for income and expenditure
Unit S249
Draft financial statements

 

Level 4
Business & Administration

To achieve this SVQ Level 4 Business and Administration you must complete eight units in total. All three Mandatory Units must be completed and at least three units from Group A, the remaining two units may be selected from Group A or Group B (see rules of combination below)

Restricted combinations

  • Either unit S410 or S324 may be selected but not both.
  • Either unit S416 or S327 may be selected.
  • Either unit S413 or S315 may be selected.
  • Either unit S420 or S421 may be selected.
3 Mandatory Units:
Unit S401
Manage and be accountable for own performance in a business environment
Unit S402
Manage work in a business environment
Unit S412
Manage comminications in a business environment
Optional Units
Group A: 3 - 5 Units must be selected
Work Responibilities
Unit S403
Evaluate and solve business problems
Unit S404
Make decisions in a business environment
Unit S405
Negotiate in a business environment
Business Support Services
Unit S406
Manage an office facility
Unit S407
Propose and design administrative services
Unit S408
Prepare, co-ordinate and monitor operational plans
Unit S409
Implement, monitor and maintain administrative services
Project Management
Unit S410
Plan run and evaluate projects
Events and Meetings
Unit S411
Chair meetings
Business Resources
Unit S415
Prepare specifications of contracts
Unit S416
Manage budgets
Unit S417
Invite tenders and select contractors
Unit S418
Monitor and evaluate contracts
Innovation and Change
Unit S419
Implement and evaluate innovation in a business environment
Unit S420
Plan change for a team
Unit S421
Plan change across teams
Unit S422
Implement, monitor and review change
Manage Information and Data
Unit S413
Design and develop information systems
Unit S414
Manage and evaluate information systems
Business Resources
Unit S424
Manage physical resources
Unit S425
Manage the environmental impact of your work
Unit S426
Recruit, select and keep colleagues
Unit S427
Provide leadership for your team
Unit S428
Provide leadership in your area of responsibility
Unit S429
Provide learning opportunities for colleagues
Unit S430
Develop productive working relationships with colleagues and stakeholders
Optional Units
Group B: 0 - 2 Units must be selected
Project Management
Unit S324
Contribute to running a project
Events and Meetings
Unit S319
Organise and co-ordinate events
Unit S320
Plan and organise meetings
Unit S321
Organise business travel or accommodation
Customer Service
Unit S325
Deliver, monitor and evaluate customer service to internal customers
Unit S326
Deliver, monitor and evaluate customer service to external customers
Communications
Unit S309 
Develop a presentation
Unit S310
Deliver a presentation
Manage Information and Data
Unit S315
Support the design and development of information systems
Unit S316
Monitor information systems
Unit S317
Analyse and report data
Business Resources
Unit S318   
Order products and services
Unit S327
Agree a budget

 

Grampian Region:

Oaks Training & Development Ltd

Mobile: 07789 886955

E-Mail: ip.oakstraining@btconnect.com

or

Mobile: 07500 801382

E-Mail: lp.oakstraining@btconnect.com

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